Managers Who Make a Difference examines how managers’ perceptions about themselves shape their behavior at work, and studies the ways in which people can translate their skills into successful management. How can you train yourself to spot competence in others and build on it to create an effective team? How so you achieve the right balance between adherence to existing systems and creative problem-solving? And how can you develop the people skills – the ability to network extensively and build trust-based relationships – it takes to be a leader? Richly illustrated with anecdotes and experiences of well-know managers from India and abroad, and with an array of tips and self-assessment tools, this book is a must read for all practicing and aspiring managers.