The workplace is a "Blink" World. Studies show we form opinions of one another within seven seconds of meeting, and that 93 percent of the message people receive from us has nothing to do with what we actually say. So good nonverbal communication skills can be a huge professional advantage.
Carol Kinsey Goman combines the latest research and her twenty-five years of practical experience as a consultant, coach and therapist to offer a fun and practical guide to understanding what we and the people we work with are saying without speaking. Cartoons, photos entertaining anecdotes, and dozens of simple and enlightening exercises help readers gain control of the messages their body is sending so they can project a more accurate and compelling picture of who they really are to their colleagues, clients and partners.
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